Hearing Aid Saga 9/27/16

We purchased hearing aids for Robbie almost two months ago with the promise of refunding us when they got the insurance payment. Instead they have no recall of making the claim…no record that our insurance has already paid them(we can see online that they were paid the amount covered) and they keep telling us to call billing or call this place or that place.  No one has a clue or cares. I’m not a big drama person, but they did get a sad story from me today and I told them that I was done trying to work with them.

The hearing aids have been returned with the promise of a refund in 24 hrs. I hate that I had to take Robbie’s hearing aids away! Idiots! 

I’ve contacted Hearts for Hearing and will bring Robbie there instead. They really care about helping Robbie, so hopefully we don’t have to wait long for the new hearing aids to be ordered.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s